Frustrated with power cuts or faulty meters? Get your electricity woes fixed fast! This guide simplifies registering a complaint with TPSODL electricity board
Step-by-step guide: Register a complaint with TPSODL
The TP Southern Odisha Distribution Limited (TPSODL) is responsible for electricity distribution in southern Odisha. If you are facing power outages, billing concerns, or meter problems within their service area, registering a complaint ensures a swift resolution.
This guide equips you with the knowledge to navigate the TPSODL complaint process effectively.
Why file a TPSODL complaint
A reliable electricity supply is vital for our daily lives. By registering a complaint, you bring attention to the problem and expedite its rectification. TPSODL prioritises customer concerns and a documented complaint ensures your issues are addressed efficiently.
Steps for registering TPSODL electricity complaints
1. Toll-free number:
- Dial the TPSODL customer care helpline number: 1912 / 1800-3456-797. This 24/7 service allows you to report outages, billing issues, or other concerns.
2. Online complaint registration:
- Visit the TPSODL website.
- Look for a section dedicated to ‘CUSTOMER COMPLAINTS’ OR ONLINE SERVICES.’ While the website does not explicitly mention online complaint registration, it might be available under these sections.
3. Mobile app:
TPSODL has a mobile app called ‘TPSODL Mitra’ for various services, including complaint registration. Check the TPSODL website or app stores to receive more information.
Alternative ways to register complaints with TPSODL
- Email: You can try contacting TPSODL customer care via email.
- Contact local office:
If the above methods are unavailable, visit your nearest TPSODL sub-division or TPSODL customer service centre. Speak to a representative and register your complaint in person.
- Contact local office:
In addition to finding the relevant information about the TPSODL electricity board you can also complete your electricity bill payment.
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Conclusion
By following these steps and exploring the available options, you can effectively register a complaint with TPSODL. Remember, a documented complaint holds them accountable and helps ensure a smooth flow of electricity in your area.
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Frequently asked questions
You can report a power outage to TPSODL by calling their 24/7 toll-free number: 1912 / 1800-3456-797. Have your location or consumer number handy for reference.
TPSODL does not offer online complaint tracking. You can call their toll-free number 1912 / 1800-3456-797 or email customercare@tpsouthernodisha.com with your complaint number for an update.
