Contact Himachal Pradesh Electricity Customer Care | Bajaj Finserv

Frustrated with power cuts or faulty meters? Get your electricity woes fixed fast! This guide simplifies registering a complaint with the Himachal Pradesh electricity board

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Himachal Pradesh Electricity Customer Care

Himachal Pradesh State Electricity Board (HPSEB) provides electricity to millions of residents across the state. To ensure a smooth and efficient customer experience, HPSEB offers a dedicated customer care service. This guide provides comprehensive information on how to access and utilise HPSEB's customer care channels, empowering you to manage your electricity connection effectively.

Himachal Pradesh electricity board customer care number

HPSEB offers a toll-free customer care number for all your electricity-related inquiries and concerns. You can reach HPSEB customer care by dialling:

  • 1800-180-8060 (General Customer Support)
  • 1912 (Dedicated Complaint Line)

These lines are operational during business hours, Monday to Friday, 9:00 AM to 5:30 PM.

Contacting Himachal Pradesh electricity board customer care online

For those who prefer online communication, HPSEB offers several convenient options:

  • Official website: Visit the HPSEB website for a wealth of information, including:
    • FAQs: Get answers to commonly asked questions about billing, tariffs, and other services.
    • Online complaint registration: Register electricity-related complaints directly on the website.
    • Contact information: Find details of HPSEB offices and officials in your area.
  • Email: Send your inquiries or complaints to HPSEB's email address: info@hpseb.in

You can find relevant information about Himachal Pradesh Electricity Board and complete your electricity bill payment.

The BBPS platform on Bajaj Finserv allows users to pay their bills instantly and securely. Customers can use various payment modes, such as credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI.

Conclusion

HPSEB's customer care service aims to provide a seamless and efficient experience for all electricity consumers. By utilising the various contact channels available, you can easily access information, address concerns, and manage your electricity connection effectively.

Disclaimer

While care is taken to update the information, products, and services included in or available on our website and related platforms/ websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/ service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/ service document and applicable terms and conditions. In case any inconsistencies are observed, please click on reach us.

*Terms and conditions apply

Frequently asked questions

How can I update my contact information with Himachal Pradesh electricity board customer care?

You can update your contact information by:

  • Calling the customer care number: Provide your account details and new contact information to the customer care representative.
  • Visiting the HPSEB website: Login to your online account and update your contact details in the profile section.
  • Sending an email: Write to HPSEB customer care (info@hpseb.in) with your account details and new contact information.

How do I register a complaint about a power outage with Himachal Pradesh electricity board customer care?

You can register a complaint about a power outage through the following channels:

  • Dedicated complaint line: Dial 1912 and follow the prompts to register your complaint.
  • Online complaint registration: Visit the HPSEB website and use the online complaint registration form.
  • Email: Send an email to HPSEB customer care (info@hpseb.in) with details of the power outage, including your location and account information.

How can I track the status of my Himachal Pradesh electricity board complaint?

You can track the status of your complaint by:

  • Calling the customer care number: Provide your complaint reference number to the customer care representative.
  • Visiting the HPSEB website: Log in to your online account and check the status of your complaint under the "My Complaints" section.

What are the working hours of the Himachal Pradesh electricity board customer care?

HPSEB customer care is operational during business hours, Monday to Friday, 9:00 AM to 5:30 PM.

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