Hello UPI

Hello UPI! Now experience conversational payments
Hello UPI
3 mins
23 August 2024
What is ‘Hello UPI’?

Hello UPI is an innovative digital payment solution that allows users to perform UPI payments through voice commands. Developed by the National Payments Corporation of India (NPCI), Hello UPI integrates voice recognition technology with the existing UPI infrastructure to offer a seamless and intuitive payment experience. Instead of manually entering payment details, users can simply speak their instructions to complete transactions.

This feature makes it easier for people who may find it challenging to use traditional UPI apps, such as the elderly or those with disabilities. By offering a more accessible way to make digital payments, Hello UPI aims to enhance financial inclusion and make cashless transactions more user-friendly. Whether it is transferring money, checking balances, or paying bills, Hello UPI provides a hands-free, convenient alternative to traditional methods.

Benefits of ‘Hello UPI’

Hello UPI offers numerous benefits that enhance the user experience and streamline digital payments:

  • Voice activation: Allows users to perform transactions via voice commands, making the process hands-free and accessible.
  • Accessibility: Designed for those who may have difficulty navigating standard UPI apps, such as the elderly or visually impaired individuals.
  • Convenience: Simplifies transactions by eliminating the need to manually enter details, offering a more intuitive experience.
  • Security: Utilises advanced voice recognition technology to ensure secure and accurate transactions, protecting users' financial information.
  • Compatibility: Works seamlessly with existing UPI infrastructure, making it easy to adopt for current UPI users.
  • Time-saving: Reduces the time spent on transactions by allowing quick and efficient voice-based payments.
  • Inclusivity: Promotes financial inclusion by catering to a broader audience, helping more people engage in digital transactions.
Hello UPI transforms digital payment into a more engaging and user-friendly experience.

General process flow

The general process flow of Hello UPI ensures a seamless and straightforward transaction experience:

  • Initiation: User activates Hello UPI via their device, using a voice command to start the transaction process.
  • Authentication: The system uses voice recognition to verify the user’s identity, ensuring secure access to the account.
  • Command Input: User speaks the transaction details, such as the amount and recipient's name or UPI ID, which the system processes.
  • Confirmation: Hello UPI provides a voice-based confirmation of the transaction details, asking the user to confirm or edit.
  • Transaction execution: Upon confirmation, the transaction is processed, and funds are transferred using UPI’s secure network.
  • Notification: User receives a confirmation message or notification of the transaction completion.
  • Support: Offers guidance and assistance through voice commands, helping users navigate through different functions.
This flow simplifies digital payments, providing a user-friendly alternative to manual UPI transactions.

Key Features of Hello UPI

Hello UPI brings several key features to enhance digital transactions:

  • Voice-based commands: Allows users to execute transactions through voice commands, offering a hands-free experience.
  • Real-time transactions: Ensures immediate processing of payments, making it as efficient as traditional UPI methods.
  • Multi-language support: Provides support for multiple languages, catering to a diverse user base and promoting inclusivity.
  • Seamless integration: Compatible with existing UPI platforms and applications, making it easy for users to transition.
  • User-friendly interface: Offers an intuitive interface that guides users through the transaction process with ease.
  • Customisable options: Allows users to set preferences and tailor their experience according to their needs.
  • Comprehensive security: Utilises voice recognition and encryption to safeguard transactions and protect sensitive information.
These features make Hello UPI an appealing option for users seeking convenience and accessibility in their financial transactions.

How to Use ‘Hello UPI’

Using Hello UPI is simple and intuitive. Follow these steps to make a transaction:

1. Activate voice assistant: Launch the voice assistant on your device and activate Hello UPI using a specific voice command.

2. Authenticate user: Authenticate your identity by speaking a pre-set passphrase or using biometric verification if available.

3. Initiate transaction: Speak the transaction details, such as the recipient’s name, UPI ID, and the amount you wish to transfer.

4. Confirm details: Review and confirm the transaction details provided by Hello UPI, ensuring accuracy before proceeding.

5. Approve transaction: Use a voice command or biometric authentication to approve the transaction.

6. Receive confirmation: Wait for the confirmation message or notification, verifying that the transaction has been successfully completed.

7. Explore options: Explore additional features and services provided by Hello UPI, such as balance inquiries or bill payments.

This straightforward process ensures that users can enjoy seamless transactions with Hello UPI.

Conclusion

In conclusion, Hello UPI is a revolutionary voice-based banking service designed to simplify financial transactions. By leveraging natural language processing and advanced voice recognition technology, Hello UPI allows users to conduct banking activities through voice commands, making it more accessible and user-friendly.

Whether you are transferring funds, checking your balance, or paying bills, Hello UPI offers a convenient, secure, and efficient way to manage your finances. This innovative service is set to transform the way we interact with banking systems, bringing a new level of ease and accessibility to financial transactions.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Bajaj Finserv app for all your financial needs and goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

  • Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
  • Invest in fixed deposits and mutual funds on the app.
  • Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
  • Apply for Insta EMI Card and get a pre-qualified limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
  • Shop from over 100+ brand partners that offer a diverse range of products and services.
  • Use specialised tools like EMI calculators, SIP Calculators
  • Check your credit score, download loan statements and even get quick customer support—all on the app.

Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

Do more with the Bajaj Finserv App!

UPI, Wallet, Loans, Investments, Cards, Shopping and more

Frequently asked questions

What is the Hello UPI feature?
Hello UPI is a conversational feature launched by NPCI that enables users to conduct payment transactions using voice commands on AI-powered devices like smartphones. It allows transactions via apps, telecom calls and IoT devices in Hindi and English, with plans to add regional languages in the future

Which company owns UPI?
UPI is owned and developed by the National Payments Corporation of India (NPCI), an umbrella organization for operating retail payments and settlement systems in India

Which UPI payment is safe?
Some of the safest UPI payment apps include iMobile Pay, Google Pay, PhonePe, and BHIM. These apps offer features like biometric authentication, transaction limits, and real-time monitoring to ensure secure payments.

Which country adopted UPI?
UPI has gained international recognition, with countries like Singapore, Bhutan, Nepal, and the UAE adopting it for cross-border payments. However, the USA has not yet adopted UPI, instead focusing on developing its own real-time payment system called FedNow.

Does the USA have UPI?
No, the USA does not have UPI. While UPI is a national payment system in India, the USA is developing its own real-time payment system called FedNow, which is expected to be launched in 2023-24.

Show More Show Less