Know about Haryana Electricity customer care and learn how to register complaints efficiently with the customer support guide.

Haryana Electricity Customer Care

In Haryana, a state known for its agricultural prowess and industrial growth, a reliable electricity supply is crucial for both homes and businesses. Understanding the state's electricity distribution system and its customer care options can ensure a smooth and efficient experience. This guide explores the different ways to connect with the two main electricity distribution companies in Haryana: Dakshin Haryana Bijli Vitran Nigam (DHBVN) and Uttar Haryana Bijli Vitran Nigam (UHBVN) and effectively address any electricity-related concerns.

Haryana Electricity complaint numbers

Both DHBVN and UHBVN have dedicated customer care numbers to assist consumers across their respective areas:

DHBVN:

UHBVN:

  • Toll-free: 1800-180-1550

These numbers connect you to a central system that can direct your call to the appropriate department or regional office based on your location and concern.

Contacting Haryana Electricity Customer Care online

Both DHBVN and UHBVN recognise the growing importance of online communication and offer various digital channels for customer convenience:

DHBVN website: This website provides a wealth of information, including:

  • Downloadable forms for new connections, meter changes, and other services.
  • Tariff structures for different consumer categories.
  • Online bill payment options through third-party portals (specifics might change).
  • Contact details for regional DHBVN offices.

UHBVN website: This website offers similar information to DHBVN's website, including:

  • Downloadable forms for various services.
  • Tariff structures for different consumer categories.
  • Online bill payment options through third-party portals (specifics might change).
  • Contact details for regional UHBVN offices.

In addition to finding the relevant information to raise a complaint with the electricity board on Bajaj Finserv, you can also complete your electricity bill payment.

The BBPS platform on Bajaj Finserv allows users to pay their bills instantly and securely. Customers can use various payment modes, such as credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI.

Conclusion

Navigating Haryana's electricity sector can be simplified by understanding the dedicated customer care systems and available online resources for both DHBVN and UHBVN. Remember to utilise the toll-free numbers for immediate assistance, explore the respective websites for valuable information, and consider online complaint registration for convenient issue reporting.

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Frequently asked questions

What are Haryana Electricity customer care hours?

Both DHBVN and UHBVN customer care systems operate 24/7, ensuring assistance is available throughout the day and night.

How can I track the status of my Haryana Electricity complaint?

You can track the status of your complaint in two ways:

  • Call the relevant toll-free number: Provide your complaint reference number (if available) to the customer service representative, and they can update you on the status.

Using the online complaint tracking system: Both DHBVN and UHBVN websites offer online systems to track the progress of your registered complaints.

How do I register a complaint about a power outage with Haryana Electricity customer care?

Here's how to register a complaint about a power outage:

  • Call the relevant toll-free number: 1800-180-4334 for DHBVN or 1800-180-1550 for UHBVN. Explain the nature of the power outage to the customer service representative.
  • Use the online complaint registration system: Both DHBVN and UHBVN websites offer online complaint registration options.

Visit your nearest DHBVN or UHBVN office: You can register your complaint in person at the office

How can I update my contact information with Haryana Electricity customer care?

There are two ways to update your contact information:

  • Visit your nearest DHBVN or UHBVN office: Locate the office based on your area and inform them about the changes you want to make to your contact details.

Contact the customer care line: Utilize the relevant toll-free numbers for DHBVN or UHBVN. A customer service representative can guide you through the process of updating your information.

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