The Gorakhpur Electricity Board (GEB), a division of Purvanchal Vidyut Vitaran Nigam Limited (PVVNL), is responsible for electricity distribution in Gorakhpur and surrounding areas.  The board provides customer care services to handle queries and complaints, ensuring reliable service.

Customers can reach the board through their customer care helpline for any assistance related to electricity supply and billing issues. The Gorakhpur Electricity Board aims to maintain an efficient and responsive service for its customers.

Percentage of late tariffs levied by the board

The Gorakhpur Electricity Board imposes a late tariff of 2% per month on overdue bills. This encourages timely payments and helps maintain the board's financial stability.

Customers are advised to pay their bills promptly to avoid these additional charges.

Pay Gorakhpur electricity bill online

Paying the Gorakhpur electricity bill online is straightforward and efficient. Customers can access various online platforms, including the PVVNL official website and Bajaj Finserv.

These platforms provide a seamless, user-friendly interface for electricity bill payments. By paying online, customers save time, avoid long queues, and can conveniently manage their electricity bills from anywhere.

Benefits of making Gorakhpur electricity bill payments on Bajaj Finserv

1. Easy access: Bajaj Finserv's platform is user-friendly, allowing customers to make payments quickly.
2. Multiple payment options: Customers can choose from various payment methods, including net banking, Bajaj Pay Wallet, UPI, and credit/debit cards.
3. Timely reminders: Bajaj Finserv sends reminders to ensure bills are paid on time, avoiding late fees.
4. Secure transactions: The platform ensures that all transactions are secure, protecting customer information.

Check and download Gorakhpur electricity bill

Customers can easily check and download their Gorakhpur electricity bills by following these steps:

1. Visit the official website: Go to the Gorakhpur Electricity Board’s official website.
2. Log in: Use your registered credentials to log in to your account.
3. Navigate to Billing Section: Find the section labelled 'Billing' or 'My Bills'.
4. View current bill: Click on the option to view your current bill.
5. Download bill: Select the download option to save a copy of the bill to your device.
6. Print bill: If needed, print a hard copy for your records.

Here is how you can pay your Gorakhpur electricity bill online on the Bajaj Finserv website:

1. Visit the Bajaj Finserv website or click on https://www.bajajfinserv.in/
2. Go to the ‘BILLS AND RECHARGES’ under the ‘PAYMENTS’ section
3. Click on ‘ELECTRICITY BILL PAYMENT’
4. Select your electricity board from the drop-down menu
5. Enter your ‘CONSUMER NUMBER’ and click on ‘FETCH BILL’
6. Select a payment method from the list of available payment options such as credit card, debit card, UPI, and net banking
7. After choosing your preferred payment mode, enter the requested payment details 
8. Check the details you entered and click on 'PAY NOW’

Fees and charges

Depending on the transaction amount and payment mode, a convenience fee of up to 2% (inclusive of applicable taxes) will be charged. For more information on fees and charges, click here.

Note: For failed transactions, the total amount including charges except taxes are reversed.