Check your gold loan status now

Read this article to know how you can check the status of your gold loan
Check your gold loan status now
3 min
24-March-2025
A gold loan status refers to the real-time tracking of your gold loan approval, repayment, or closure. Whether you've applied for a new loan, want to check your outstanding balance, or need an update on interest payments, knowing your loan status is essential for financial planning.

Most banks and financial institutions offer online and offline methods to check your gold loan status. You can track it via the lender’s website, mobile app, customer care, or by visiting a branch. Key details include loan amount, repayment schedule, interest rates, EMIs paid, and pending dues.

Timely tracking ensures that you stay updated on the status of your gold loan. It also helps prevent penalties and maintain a good credit score. Whether you're a borrower or a prospective applicant, staying informed about your gold loan status empowers you to manage your loan efficiently and make better financial decisions.

Simple steps to check your gold loan status online with Bajaj Finance

If you have availed a gold loan from Bajaj Finance and want to track its status online, you can do so easily through their official website or mobile app. Here’s a step-by-step guide to help you check your gold loan status:

1. Visit the Bajaj Finance website

Open your web browser and go to the official Bajaj Finance website (www.bajajfinserv.in).

Navigate to the "Gold Loan" section from the homepage.

2. Log in to Service

Click on the "Login" option available on the website.

Enter your registered mobile number, email ID, or loan account number.

Authenticate yourself using the OTP sent to your registered mobile number.

3. Navigate to the Loan Dashboard

Once logged in, access the loan dashboard or "Service" section.

Locate the gold loan details under the "Active Loans" section.

4. Check Loan Status

Click on your gold loan account to view its status.

The page will display details such as loan amount, outstanding balance, interest amount, net rate of interest p.a. & rebate.

5. Use the Bajaj Finserv Mobile app

Download the Bajaj Finserv app from Google Play Store or Apple App Store.

Log in using your registered credentials.

Go to the “My Loans” section and select your gold loan to check its status.

6. Contact customer support

If you face any issues while checking your loan status online, you can contact Bajaj Finance customer care.

Call their toll-free number or use the live chat feature on their website for assistance.

7. Additional loan management options

Through the Bajaj Finserv portal, you can also:

Make online payments towards your interest payment.

Download loan statements

Apply for a top-up or renewal of your gold loan if eligible.

Benefits of checking your gold loan status online

Tracking your gold loan status online comes with multiple benefits, making loan management easier and more convenient. Below are the key advantages:

1. Quick and hassle-free access

No need to visit the branch or contact customer service.

Instant access to loan details with just a few clicks.

2. Real-time loan updates

Get up-to-date information on outstanding loan balances, due dates, and interest charges.

Avoid late payment penalties by tracking upcoming EMIs.

3. Secure and convenient process

Access your loan details securely through the lender’s website or mobile app.

OTP-based authentication ensures privacy and safety.

4. Easy repayment tracking

View your payment history and upcoming EMI schedule.

Check partial payments or prepayment options to close the loan faster.

5. Download loan-related documents

Download loan statements

Helps in financial planning and tax documentation.

6. Eligibility for top-up loans

Get notified if you are eligible for an additional loan or renewal

Apply for a top-up instantly without lengthy paperwork.

7. Customer support and assistance

Access FAQs and chatbot support for common queries.

Contact customer service directly from the portal if needed.

Common issues when checking gold loan status

While checking your gold loan status online is usually seamless, some users may encounter issues. Below are common problems and their possible solutions:

1. Incorrect login credentials

Entering the wrong mobile number, email ID, or loan account number may lead to login failure.

Solution: Double-check your credentials and reset your password if needed.

2. OTP not received

Sometimes, the OTP required for login may not be delivered due to network issues or incorrect phone numbers.

Solution: Ensure your registered mobile number is active and has network coverage. Try resending the OTP.

3. Website or app not responding

Technical glitches or server downtime may cause the website or mobile app to load slowly or crash.

Solution: Refresh the page, clear browser cache, or try again after some time.

4. Loan details not visible

After logging in, some users may not see their loan details in the account dashboard.

Solution: Ensure that you have selected the correct loan account. If the issue persists, contact customer support.

5. App compatibility issues

The Bajaj Finserv mobile app may not work properly on older smartphone models or outdated operating systems.

Solution: Update the app to the latest version or try accessing the loan details via the website.

6. Loan account not linked

If your loan account is not linked to your registered number or email, it may not appear in your profile.

Solution: Contact Bajaj Finance customer care to verify and update your account details.

7. Slow internet connection

A weak or unstable internet connection can prevent pages from loading correctly.

Solution: Switch to a stable Wi-Fi or mobile data network before attempting again.

Tips for efficiently tracking your gold loan status

Keeping track of your gold loan status helps you stay updated on repayments, due dates, and outstanding amounts. Here are some useful tips for efficiently monitoring your gold loan status online:

1. Use the official website or mobile app

Always check your loan status through the Bajaj Finance website or the Bajaj Finserv mobile app for accurate and real-time updates.

Avoid third-party sites to protect your personal and financial information.

2. Log in regularly

Make it a habit to log in to your account periodically to review your loan details.

Regular tracking helps you plan part payment for gold loan, avoiding unnecessary interest costs.

3. Set Up Payment Reminders

Enable SMS and email notifications to receive updates on interest payment dates.

This helps prevent late fees and ensures timely payments.

4. Keep Your Loan Account Linked

Ensure your registered mobile number and email ID are updated to receive OTPs and loan-related alerts.

In case of discrepancies, update your details through customer service.

5. Download Loan Statements

Regularly download and review your loan statements to track past payments and outstanding amounts.

This helps in financial planning and avoiding any errors in transactions.

6. Contact Customer Support if Needed

If you face login issues or discrepancies in your loan details, reach out to Bajaj Finance customer support for quick resolution.

Use the live chat feature, helpline number, or email support for assistance.

Conclusion

Tracking your gold loan status online ensures better financial management, timely repayments, and hassle-free loan handling. By regularly checking your loan details through the Bajaj Finance website or mobile app, you can stay updated on outstanding balances, due dates, and interest payments. Setting up alerts and reviewing loan statements help avoid late fees and missed payments. Additionally, considering options like part payment for gold loan or Quarterly Payments for Gold Loan can optimize your repayment strategy. If you face any issues, reaching out to customer support ensures a seamless experience. Stay informed, stay financially secure!

Frequently asked questions

What details do I need to check my Gold Loan status?
You need your registered mobile number, loan account number, or email ID to log in via the Bajaj Finance website or mobile app and check your loan status.

Is it possible to track the status of my Gold Loan 24/7?
Yes, you can check your gold loan status online 24/7 through the Bajaj Finance website or mobile app, ensuring real-time updates on repayments, outstanding balance, and due dates.

Can I check the status of my Gold Loan without internet banking?
Yes, you can check your loan status through the Bajaj Finserv mobile app, SMS alerts, or by contacting customer support via phone or email without using internet banking.

What should I do if the loan status isn’t updating online?
If your loan status isn’t updating, refresh the page, clear your browser cache, check your internet connection, or contact Bajaj Finance customer support for assistance.

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Bajaj Finserv App for All Your Financial Needs and Goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

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Apply for Insta EMI Card and get a pre-approved limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on easy EMIs.

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Use specialised tools like EMI calculators, SIP Calculators

Check your credit score, download loan statements and even get quick customer support—all on the app.

Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

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