FASTag KYC Update: Simple Steps to Follow

Update your FASTag KYC with our easy guide. Ensure your account details are current for hassle-free travel.
FASTag KYC Update: Simple Steps to Follow
5 mins
18 December 2024

About the FASTag KYC update

The FASTag KYC (Know Your Customer) update is a mandatory process that ensures the identity verification of FASTag users. With the introduction of new regulations, FASTag holders must regularly update their KYC details to comply with the government’s requirements. Failing to do so may lead to the deactivation of your FASTag account. By keeping your KYC updated, you ensure hassle-free travel on toll roads, with uninterrupted use of your FASTag balance for seamless transactions.

What are the new FASTag regulations

The recent updates in FASTag regulations include a more stringent KYC requirement. This is aimed at preventing fraud and ensuring that only verified users can access the service. The new rules require vehicle owners to complete KYC verification for both individual and corporate FASTag accounts. Individuals must provide basic documentation such as their Aadhaar or PAN, while businesses may need additional corporate documents. Users also have to keep their contact and vehicle details up to date to avoid disruptions in FASTag services.

Documents required for FASTag KYC update

  • Proof of identity such as Aadhar Card, passport, voter ID, or driving licence
  • Proof of address, such as Aadhar Card, passport, voter ID, or utility bills
  • Passport-sized photograph
  • Vehicle Registration Certificate (RC)

Steps to update FASTag KYC on the FASTag portal

  1. Log in to the FASTag portal: Use your registered ID and password.
  2. Access the KYC update section: Navigate to the KYC section in your account dashboard.
  3. Upload necessary documents: Submit updated Aadhaar, PAN, or other required KYC documents.
  4. Review and submit: Check all the details and click 'SUBMIT' to complete the process.
  5. Confirmation: Wait for the confirmation of a successful KYC update via email or SMS.

Steps to update FASTag KYC on the bank portal

  1. Visit your bank's official website: Log in to the online banking portal.
  2. Find the FASTag section: Go to the FASTag or payment services section of the website.
  3. Enter your details: Update your KYC information and upload required documents like Aadhaar or PAN.
  4. Submit the form: Once you fill the form, submit it for processing.
  5. Confirmation: Wait for confirmation from your bank regarding the KYC update.

How to update FASTag KYC details offline

  • Visit the branch of your FASTag issuer
  • Carry the required documents
  • Fill out the KYC form
  • Submit the documents and the form to the service representative. The representative will contact you once your request is processed.

Use Bajaj Finserv to get FASTag

Register for FASTag through Bajaj Finserv’s platform. By using Bajaj Pay, you can link your FASTag to your vehicle, simplifying the registration process. The BBPS (Bharat Bill Payment System) service on Bajaj Finserv also allows users to recharge their FASTag account seamlessly. With a user-friendly interface, you can track your balance, make payments, and ensure to recharge your FASTag for smooth travel. Bajaj Finserv’s FASTag service is efficient, reliable, and helps you avoid toll queue delays.

Updating your FASTag KYC is essential to ensure uninterrupted usage and compliance with government regulations. With the recent changes, it is crucial to update your KYC information promptly, preventing any disruption in your FASTag service. By following the steps on the FASTag or bank portal, the process is straightforward and quick.

Bajaj Finserv offers a convenient platform for FASTag registration, recharge, and management. By leveraging their BBPS services, users can ensure that their FASTag account remains active and funds are always available for toll payments.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

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Frequently asked questions

How can I update my FASTag KYC online?
You can update your FASTag KYC online by visiting the FASTag portal or your bank's website and uploading the required KYC documents.

Where can I update my KYC online?
You can update your KYC online either through the official FASTag portal or via your respective bank’s portal.

What KYC is required for FASTag?
For FASTag KYC, you need to provide a valid ID such as Aadhar, PAN card, or driving licence.

What is the new update of FASTag?
The latest update includes mandatory KYC verification to prevent fraudulent activities and ensure the service is used by legitimate vehicle owners.

Can I use Bajaj Finserv to recharge FASTag?
Yes, you can recharge your FASTag via Bajaj Finserv’s BBPS platform for a seamless toll payment experience.

How do I submit my KYC online for FASTag?

To submit your KYC online for FASTag, follow these steps:

  1. Visit the official FASTag portal or your issuing bank's website.
  2. Log in using your registered mobile number and OTP.
  3. Navigate to the "My Profile" section and select the KYC tab.
  4. Upload the required documents such as your driver's license, address proof, identity proof, and vehicle registration certificate (RC).
  5. Fill in the necessary details and submit the form
Is KYC mandatory for FASTag?

Yes, KYC is mandatory for FASTag. The National Payments Corporation of India (NPCI) has implemented new guidelines requiring all FASTag users to complete their KYC. This ensures compliance with regulatory standards and helps prevent fraud.

How do I submit documents for KYC?

You can submit your KYC documents either online or offline:

  • Online: Upload scanned copies of your documents (e.g., Aadhaar, PAN, RC) through the FASTag portal or your bank's website.
  • Offline: Visit the nearest branch of your FASTag issuing bank and submit self-attested copies of your documents. 
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