How to Check Your FASTag Balance Online and Offline

FASTag users can check their balance online, through SMS, or mobile banking apps. Know easy steps to track your toll payments instantly.
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How to Check FASTag Balance
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3 mins
20 March 2025

FASTag is an electronic toll collection system introduced in India to facilitate faster and more convenient payments at toll plazas on highways and other roadways. It is a government initiative aimed at reducing traffic congestion, improving the efficiency of toll collection, and promoting digital transactions. FASTag employs Radio Frequency Identification (RFID) technology to automate the toll collection process.

5 ways to check FASTag balance online and offline

  • FASTag issuer website and mobile app: Every FASTag is issued by a bank or financial institution. You can log in to the issuer's official website or mobile app using your registered credentials. Once logged in, you can view your FASTag balance, transaction history, and recharge options.
  • My FASTag app: The National Highway Authority of India (NHAI) provides the My FASTag app, a centralised platform for all FASTag users. You can download the app from Google Play Store or Apple App Store and check your balance by entering your FASTag-linked vehicle number. The app also allows recharges and balance status updates in real time.
  • SMS alerts: Whenever you pass through a toll plaza, an SMS notification is sent to your registered mobile number, mentioning the deducted toll amount and the remaining balance. This is a quick and convenient way to track your FASTag balance without needing to log in anywhere.
  • Customer care and missed call service: Most FASTag issuers offer customer care helplines where you can inquire about your balance. Additionally, some banks provide a missed call service—simply give a missed call from your registered mobile number to a designated number (e.g., +91-8884333331 for NHAI FASTag users), and you will receive an SMS with your FASTag balance.
  • UPI apps and bank portals: Many UPI apps and banking platforms support FASTag balance checks. If your FASTag is linked to a bank account, you can check your balance via bank net banking portals or UPI apps. Simply navigate to the FASTag section in your bank’s app or UPI app to view the current balance.

How to check FASTag balance on the official website?

  1. Navigate to the official website of the National Highway Authority of India (NHAI) or your FASTag issuer.
  2. Locate the option for checking your FASTag balance or transaction history.
  3. Provide the vehicle number associated with your FASTag account on the balance check or transaction history page.
  4. After entering the vehicle number, click on the button labeled 'Check balance' or 'View transaction history'.
  5. The website will subsequently display your current FASTag balance or recent transaction history, encompassing toll payments made with your FASTag.

How to check Bajaj Pay FASTag balance online

To check your FASTag balance using Bajaj Finserv BBPS platform follow these simple steps:

  1. Download the Bajaj Finserv app from the Google Play Store or App Store and install it on your mobile
  2. Open the app, log in, or register if you are a new user
  3. Under ‘PAYMENTS', go to ‘BILLS AND RECHARGES’ and select ‘FASTAG RECHARGE’
  4. Choose your FASTag provider from the dropdown
  5. Enter your vehicle registration number and tap on ‘PROCEED’
  6. Now you can see your FASTag balance

How to check FASTag balance through SMS?

If you have registered your mobile number during the FASTag account creation process, then you will receive notifications. You can check for the last message from FASTag to know your balance.

How to check FASTag balance through email?

If you have registered your email ID during the FASTag account creation process, then you will receive mails on every transaction. You can check for the last email from FASTag to know your balance.

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Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions

How can I check the FASTag balance using car number? How much time does it take to check the FASTag balance?

Checking your FASTag balance is instantaneous. You can check your FASTag balance quickly using the Bajaj Finserv BBPS platform by following these steps:

  1. Download the Bajaj Finserv app from the Google Play Store or App Store and install it on your mobile
  2. Open the app, log in, or register if you are a new user
  3. Under ‘PAYMENTS', go to ‘BILLS AND RECHARGES’ and select ‘FASTAG RECHARGE’
  4. Choose your FASTag provider from the dropdown
  5. Enter your vehicle registration number and tap on ‘PROCEED’
How can I check my FASTag balance and how much time does it take?

You can check your FASTag balance on both online and offline. It takes only a few minutes to check your balance.

Can I check my FASTag balance offline?

Yes, you can check your FASTag balance offline. You have two options to inquire about your FASTag balance. One way is to review your recent SMS, where you will find information about your current FASTag transaction and balance. Alternatively, if you possess an NHAI FASTag, you can call the 24/7 toll-free number +91-8884333331 to obtain your balance.

How can I check my FASTag balance using UPI?

To check your FASTag balance using UPI, follow these steps:

  1. Open your UPI app: Use any UPI-enabled app
  2. Navigate to the FASTag section: Look for the FASTag option within the app.
  3. Enter your vehicle details: Provide your vehicle number or FASTag ID.
  4. Check balance: The app will display your current FASTag balance.

Is there a toll-free number to check FASTag balance?

Yes, you can check your FASTag balance by giving a missed call to the toll-free number +91-8884333331 from your registered mobile number. This service is available 24/7 and will send you an SMS with your current FASTag balance.

Can I check my FASTag balance without logging in?

Yes, you can check your FASTag balance without logging in by using the missed call service. Simply give a missed call to the toll-free number +91-8884333331 from your registered mobile number, and you will receive an SMS with your balance details.

What should I do if my FASTag balance is not updating?

If your FASTag balance is not updating, follow these steps:

  1. Wait for 2 working days: Sometimes, there can be a delay in updating the balance from the FASTag issuing bank's end.
  2. Contact your issuing bank: If the balance is still not updated after 2 working days, contact your FASTag issuing bank and provide them with the Operator Reference ID from your transaction history.
  3. Check for notifications: Ensure you have received any notifications or alerts regarding your FASTag account status.

How often should I check my FASTag balance?

It is a good practice to check your FASTag balance regularly, especially before long trips or frequent toll crossings. This helps ensure you have sufficient funds to avoid any inconvenience at toll plazas.

Can I check my FASTag balance without logging in?

Yes, you can check your FASTag balance without logging in. Some services, like FASTagPro, allow you to check your balance online by entering your vehicle number and registered mobile number. Additionally, you can receive balance updates via SMS alerts after each toll transaction.

What happens if my FASTag balance is insufficient?

If your FASTag balance is insufficient, you may face delays at toll plazas as your vehicle will not be able to pass through the FASTag lane. In some cases, your FASTag may get blacklisted, and you might be required to pay double the toll fee as a penalty. To avoid this, it is important to maintain a sufficient balance and set up alerts for low balance notifications.

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