How can I update my contact information with Delhi Electricity Customer Care?

You can update your contact information through the following channels: Call the customer care helpline: Provide your account details and new contact information to the customer care representative. Online Platforms: Log in to your online account on the respective BRPL or BYPL website and update your contact details in the profile section.

How do I register a complaint about a power outage with Delhi Electricity Customer Care?

Dial the respective toll-free helpline: 19123 for both BRPL and BYPL. Online Complaint Registration: Utilize the online complaint forms on the BRPL and BYPL websites.

How can I track the status of my Delhi Electricity complaint?

Call the customer care helpline: Provide your complaint reference number to the representative. Online Platforms: Log in to your online account on the respective BRPL or BYPL website and check the status under the "My Complaints" section.

Contact Delhi Electricity Customer Care

Frustrated with power cuts or faulty meters? Get your electricity woes fixed fast! This guide simplifies registering a complaint with New Delhi electricity board.

New Delhi electricity board customer care

Delhi residents rely on two prominent electricity distribution companies: BSES Rajdhani Power Limited (BRPL) and BSES Yamuna Power Limited (BYPL). This guide provides essential information on accessing customer care services and managing your electricity connection effectively.

Delhi Electricity Complaint Numbers

BSES Rajdhani:

19123: This toll-free helpline operates 24/7 for registering complaints and seeking assistance.

BSES Yamuna:

19123: This toll-free helpline is also available 24/7 for BSES Yamuna customers.

Contacting Delhi Electricity Customer Care Online

Both BRPL and BYPL offer user-friendly online platforms for customer convenience:

BSES Rajdhani Website: Visit https://www.bsesdelhi.com/web/brpl to access various services, including:
- Online Complaint Registration: Register electricity-related complaints directly on the website.
- Contact Information: Find details of BRPL offices and officials in your area.
- Online Bill Payment: Pay your electricity bills conveniently online.
BSES Yamuna Website: Visit the official website for similar services, including:
- Online Complaint Registration: Register electricity-related complaints directly on the website.
- Contact Information: Find details of BYPL offices and officials in your area.
- Online Bill Payment: Pay your electricity bills conveniently online.

You can find all therelevant information about the Delhi Electricity Board and also have the option complete your electricity bill payment.

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Conclusion

Delhi residents can ensure a smooth and efficient experience with their electricity connections by utilizing the dedicated customer care services and online platforms offered by BRPL and BYPL.

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Frequently asked questions

You can update your contact information through the following channels:

Call the customer care helpline: Provide your account details and new contact information to the customer care representative.
Online Platforms: Log in to your online account on the respective BRPL or BYPL website and update your contact details in the profile section.

Dial the respective toll-free helpline: 19123 for both BRPL and BYPL.
Online Complaint Registration: Utilize the online complaint forms on the BRPL and BYPL websites.

Call the customer care helpline: Provide your complaint reference number to the representative.
Online Platforms: Log in to your online account on the respective BRPL or BYPL website and check the status under the "My Complaints" section.

Both BRPL and BYPL offer 24/7 customer care support through their toll-free helplines (19123). You can also reach customer care representatives through online channels during these hours.

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