Know about the ways to reach the Bharatgas commercial booking customer care for issues related to the cylinder, booking amount, and for any further assistance.
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Bharatgas commercial customer care number: Your guide to hassle-free assistance
Bharatgas, a leading provider of liquefied petroleum gas (LPG) services, offers a comprehensive customer care system to ensure seamless assistance for its commercial customers. The Bharatgas commercial customer care number is designed to address various queries, complaints, and customer feedback nationwide. In this article, we will explore how Bharatgas commercial customer care can help you with your LPG needs.
Bharatgas encourages customers to provide feedback and lodge complaints through its customer care system. This enables the company to identify areas of improvement and enhance its services. Customers can contact the company through various channels, including phone, email, or visiting the nearest office. Customers can contact the nearest Emergency Service Cell (ESC) for immediate assistance in case of an emergency, such as a gas leakage. The ESC is equipped to handle emergencies and provide prompt support to ensure customer safety.
This article serves as a comprehensive guide for Bharatgas commercial customer services, outlining the various channels and methods for seeking assistance.
Bharatgas Commercial customer care number
SmartLine: The pan-India contact center
Bharatgas's SmartLine is a single window system allowing customers to connect directly with the company's field teams. This toll-free number, 1800 22 4344, is available 24x7 and provides immediate assistance in emergencies. The system is configured to trigger SMS and email confirmations at the time of customer interaction registration and closure, ensuring transparency and accountability.
IVRS: Book your LPG refill at your convenience
Bharatgas offers an Interactive Voice Response System (IVRS) for booking LPG refill cylinders. This facility allows customers to book cylinders at their convenience, 24x7, without any extra charges. The IVRS numbers 7715012345 and 7718012345 are standard for all of India and can be used to book cylinders in any language, including local languages, Hindi and English. Confirmation of booking and delivery is sent to the customer's registered mobile phone.
Booking LPG through Bajaj Finserv
Bharatgas has partnered with Bajaj Finserv for added convenience to offer a seamless booking experience. Customers can book their LPG refills through the Bajaj Finserv app or website, which integrates with Bharatgas's system. This facility allows customers to track their bookings, manage their accounts, and receive notifications about their refills. With Bajaj Finserv, customers can easily enjoy a hassle-free booking experience and manage their LPG needs.
Bharatgas commercial emergency helpline number
In emergencies such as gas leaks, cylinder bursts, or any other safety-related issues, Bharatgas provides a dedicated emergency helpline number: 1906. This number is available 24x7, ensuring immediate attention to critical situations. The emergency helpline is designed to provide swift assistance and ensure customer safety.
Bharatgas commercial complaint management system
Bharatgas offers a comprehensive complaint management system for its commercial customers. The system allows customers to register complaints through various channels:
- Toll-free number: 1800 22 4344 (available 24x7)
- IVRS: 7715012345 and 7718012345 (available 24x7)
- Local distributor: Reach out to the nearest Bharatgas distributor for service-related complaints
- Customers can also register complaints online by visiting the official Bharatgas website and navigating to the "Customer Support" section. The system ensures prompt issue resolution and provides SMS and email confirmations at the time of registration and closure of customer interaction.
Conclusion
In conclusion, whether you need to book a cylinder, lodge a complaint, or provide feedback, Bharatgas commercial customer care is always available to help. Customers can easily access the support they need by leveraging the company's various channels, including the toll-free number, IVRS, and local distributors. Additionally, the partnership with Bajaj Finserv offers a convenient booking experience. Bharatgas's commitment to customer satisfaction is evident in its dedicated emergency helpline and comprehensive complaint management system. By providing a hassle-free experience, Bharatgas aims to build long-term relationships with its customers and ensure their continued satisfaction.
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Frequently asked questions
To complain about your Bharatgas commercial cylinder not being delivered, you can follow these steps:
- IVRS (Interactive Voice Response System): Dial 155233 from your registered mobile number. Follow the prompts to register your complaint. Ensure you provide accurate details for efficient resolution.
- Local distributor: Contact your nearest Bharatgas distributor. They can assist you with complaints related to delivery delays, damaged cylinders, or any other service-related matters.
- Online complaint management system: Visit the official Bharatgas website and navigate to the “Customer Support” section. Register your complaint online by providing details such as your consumer number, contact information, and a brief issue description.
Remember to keep your consumer number handy for faster service.
To make your complaints heard, you can contact Bharatgas customer care at the toll-free number 1800 22 4344 for quick assistance, the Emergency Helpline, IVRS (Interactive Voice Response System), the Local Distributor, or the Online Complaint Management System.
