UPI, Wallet, and Bill Payments

Pay on the Bajaj Finserv app and get exciting rewards

  • My Billers

    Add your bill and get notified when it’s due

    MANAGE
Payment settings

Payment Setting

Your payment instruments and setting

  • Never share your UPI Pin with anyone

    Know Now

  • Refer a Merchant

    Accept payment via UPI, QR, Card Machine.

    Know How

Frequently asked questions

Why is my money deducted for failed payments?

If a payment fails and your account is charged, there is no need to be concerned about the safety of your money. Typically, the amount is refunded within 3 to 5 business days after the payment was initiated. You can confirm the refund by checking your bank statement after 5 days.

Why do I have to wait for 48 hours to know the final payment status?

The time it takes for banks to confirm the final status of pending payments varies widely and is entirely dependent on the bank. Typically, the confirmation process can take from 2 minutes to 48 hours from the time the payment was initiated.

How can I cancel my pending payment?

We regret to inform you that you may not be able to cancel any pending transaction. Please note that the status may change to success or fail. For failed transactions, a refund will be initiated.

What if my payment is pending for more than 48 hours?

In this case, please contact us or you may raise a query following the steps mentioned below:

  1. Go to the passbook section and select ‘UPI TRANSACTION’
  2. Click on ‘QUICK HELP/FAQs’
  3. Click on ‘STILL HAVE QUERY’ at the bottom of the screen and follow the instructions given on the screen.
What if I have sent money to the wrong UPI ID (VPA)?

We regret to inform you that it is beyond the control of Bajaj Finance Limited to reverse a successfully executed transaction. We advise you to contact the recipient or beneficiary's bank to request a refund.

What if my payment is successful but the money has not reached the receiver?

In most cases, if the payment is successful, the receiver should receive the amount by the next day for person-to-person transactions. However, for merchant payments, it may take up to 5 days for the money to reach the receiver's account.

How can I create a Wallet UPI ID?

To create your Wallet UPI ID, please follow the steps below:

  • Click on 'WALLET' under 'BAJAJ PAY' from the hamburger menu
  • Click on 'ACTIVATE NOW' mentioned under the banner ‘LINK BAJAJ PAY WALLET WITH UPI’
  • Select the 'SIM CARD' linked to your Bajaj Pay Wallet and click on 'PROCEED'
  • Your Wallet UPI ID will be generated within a few seconds

Or

  • Click on the 'SETTINGS' icon at the top right of the Wallet Home Screen
  • Click on ‘LINK BAJAJ PAY WALLET WITH UPI’
  • Select the 'SIM CARD' linked to your Bajaj Pay Wallet and click on 'PROCEED'
  • Your Wallet UPI ID will be generated within a few seconds
How can I send money via Wallet UPI ID?

To send money using your Wallet UPI ID, please follow these steps:

  • Click on 'WALLET' under 'BAJAJ PAY' at the top of the Home Screen
  • Click on ‘PAY’ at the top left of the screen
  • Scan the QR code
  • Verify the beneficiary's details
  • Enter the amount and click on 'PAY'
  • Complete your transaction through the preferred Second Factor Authorization (Fingerprint, MPIN and OTP etc.)

Or

  • Click on ‘PAY’ at the top left of the screen
  • Enter the beneficiary UPI ID and verify the details
  • Enter the amount and click on 'PAY'
  • Complete your transaction through the preferred Second Factor Authorization (Fingerprint, MPIN and OTP etc.)
How can I collect money via Wallet UPI ID?

To request money using your Wallet UPI ID, please follow these steps:

  • Click on 'WALLET' under 'BAJAJ PAY' at the top of the Home Screen
  • Click on the 'SETTINGS' icon at the top right of the screen
  • Under 'MANAGE WALLET UPI ID', click on ‘VIEW ALL REQUEST’
  • Scroll to the 'SENT' section
  • Click on 'REQUEST' at the bottom right of the screen
  • Enter the payer UPI ID and click on 'PROCEED'
  • Enter the amount and optional comments (if any)
  • Verify details and click on 'SEND REQUEST'
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