Contact AU Bank customer care number for any issues related to your loan. Make AU Bank loan repayment online on Bajaj Finserv.

AU Small Finance Bank, popularly known as AU Bank, has emerged as a significant player in India's banking sector. Established in 1996 as a vehicle finance company, it transitioned to a small finance bank in 2017. AU Bank provides a range of banking and financial services, including savings accounts, current accounts, and loans.

AU Bank's loan services are tailored to meet diverse customer needs, offering personal loans, home loans, vehicle loans, and business loans. These loans come with competitive interest rates, flexible repayment options, and minimal documentation. The bank's robust customer care support ensures that loan applicants and borrowers receive timely assistance throughout their loan journey.

AU bank loan payment customer care number

Customers can contact the dedicated customer care team for any assistance related to AU Bank loan repayments.

The AU Bank loan payment customer care number is 1800 1200 1200. This toll-free number is available to address all loan-related queries and concerns, ensuring prompt and efficient service.

AU Bank loan payment online on Bajaj Finserv

Customers can now make their AU Bank loan repayment online with added convenience and security via Bajaj Pay, the BBPS platform by Bajaj Finserv.

The platform offers a user-friendly interface for making loan payments, and contacting customer support.

Here is how you can repay AU Bank loan EMI online on the Bajaj Finserv website:   

  

Visit the Bajaj Finserv website or click on https://www.bajajfinserv.in/   

Go to the ‘BILLS AND RECHARGES’ under the ‘PAYMENTS’ section    

Under ‘FINANCIAL SERVICES AND TAXES,’ select ‘LOAN REPAYMENT’  

Choose your biller from the drop-down  

Enter your loan number and click on ‘FETCH YOUR BILL’  

Select a payment method from the list of available payment options such as credit cards, debit cards, and net banking  

After choosing your preferred payment mode, enter the requested payment details  

Check the details you entered and click on 'PAY NOW’  

 

You will receive a notification from Bajaj Finserv after successful payment.

Benefits of AU Bank loan payment online on Bajaj Finserv

When paying for your IIFL loan EMI payment through the Bajaj Finserv BBPS platform, you can avail of the following benefits: 

Quick and hassle-free    

With the Bajaj Finserv BBPS platform, you can make Shree Vashishtha Vidhyalaya fee payment quickly and effortlessly.    
    


Safe and secure    

Bajaj Finserv provides a safe and secure payment platform on Bajaj Pay. Your payment details are secure with the platform’s robust security measures.        

Multiple payment options    

Bajaj Finserv offers multiple payment options, including debit card, credit card, net banking, e-wallet, and UPI. This allows you to choose the payment method that suits you best.        

Instant confirmation    

After making the payment, the platform immediately confirms the payment through an email and SMS.

Know about AU Bank loan customer care numbers

In addition to the toll-free number mentioned earlier, AU Bank provides multiple customer care numbers to cater to various regions and services.

For regional assistance, customers can contact the following numbers:

NORTH ZONE: 1800 1200 1200

SOUTH ZONE: 1800 1200 1200

EAST ZONE: 1800 1200 1200

WEST ZONE: 1800 1200 1200

These numbers ensure that customers from different parts of the country can reach out to the bank's support team for prompt assistance with their loan-related queries.

Steps to file a complaint with AU Bank loan payment

If customers encounter issues with their loan payments, they can file a complaint using the following steps:

Gather information: Collect all relevant details, including loan account number, payment receipts, and issue description.

Contact customer care: Call the dedicated customer care number or use the online platform on Bajaj Finserv.

Submit details: Provide the gathered information to the support agent.

Track complaint: Note the complaint reference number for future tracking.

Follow up: Follow up if necessary to ensure timely resolution.

Conclusion

AU Bank offers comprehensive loan services, backed by a strong customer care system to assist borrowers with their queries and concerns. The availability of both phone and online support ensures that customers can easily access help when needed.

By using platforms like Bajaj Finserv, customers can manage their loan payments efficiently and seek assistance without hassle. The process of filing complaints is straightforward, ensuring that any issues are promptly addressed, enhancing the overall customer experience.

Disclaimer

  1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page. 


  1. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information.  Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Bajaj Finserv app for all your financial needs and goals

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You can use the Bajaj Finserv App to:

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Frequently asked questions

What is the toll free customer care number of AU Bank?
The toll-free customer care number for AU Bank is 1800 1200 1200.

How many days does AU Bank take to resolve a complaint at branch level?
AU Bank typically resolves complaints at the branch level within 7 to 10 working days. This ensures timely and effective resolution of issues.

Can I submit a complaint online to AU Bank?
Yes, you can submit a complaint online through the AU Bank official website by following the steps outlined in the 'STEPS TO FILE A COMPLAINT WITH AU BANK LOAN PAYMENT' section.