Alt Balaji is a subscription-based video-on-demand platform offering a variety of Indian web series, shows, and movies. Their customer care can assist you with various issues related to your account, billing, or using the Alt Balaji app.

Here’s How You Can Contact Alt Balaji’s Customer Care

Alt Balaji is a streaming service like Netflix or Amazon Prime Video but focused on Indian content. They offer original web series, movies, shows, and documentaries across various genres. You can subscribe to Alt Balaji to enjoy their exclusive content library.

Paying your Alt Balaji subscription on time is crucial to avoid service disruptions and late payment charges. The customer care department offers multiple convenient options for bill payment, including online portals, mobile applications, and designated payment centers.

How can I contact Alt Balaji App customer care online?

Email: You can send an email with your query or complaint to their support address: support@altt.co.in.

What should you do if the Alt Balaji App is not working?

If you are encountering issues with the Alt Balaji app, here are some troubleshooting steps you can try before contacting customer care:

  • Check your internet connection: Ensure you have a stable internet connection. Try using a different Wi-Fi network or switch to cellular data to see if the issue persists.
  • Restart the app: Close the Alt Balaji app completely, then relaunch it. This can often resolve minor glitches.
  • Restart your device: Rebooting your phone or tablet can sometimes clear temporary app issues.
  • Update the app: Ensure you have the latest version of the Alt Balaji app installed. Outdated versions might have bugs that have been fixed in newer updates.
  • Clear app cache: On your device, try clearing the Alt Balaji app cache. This can sometimes resolve issues caused by corrupted data.
  • If none of these steps work, contacting Alt Balaji customer care might be necessary.

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Disclaimer

While care is taken to update the information, products, and services included in or available on our website and related platforms/websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/service document and applicable terms and conditions. In case any inconsistencies observed, please click on reach us.

Frequently asked questions

How do I cancel my Alt Balaji subscription?

  • Via Alt Balaji app: Go to your Account page and look for the ‘CANCEL SUBSCRIPTION’ button.
  • For iOS: Visit Apple's support page on managing subscriptions.
  • For Google Play Store: Visit Google Play's support page on subscriptions.
  • For Amazon IAP: Open the Amazon Appstore app, tap 'MY APPS'> ‘SUBSCRIPTIONS’ and turn off auto-renewal.
  • For credit card users: Contact Alt Balaji customer support.

How do I register complaints related to the Alt Balaji App?

Alt Balaji does not provide a specific method for complaints within the app. However, you can contact their customer support team via email: support@altt.co.in

How can I renew my Alt Balaji subscription?

Your renewal options depend on how you originally subscribed. Check Alt Balaji's website or app for renewal options closer to your subscription end date.

How can I deactivate my Alt Balaji account?

There is not a documented option to deactivate your Alt Balaji account directly. You can cancel your subscription and refrain from using the service or contact Alt Balaji support for further assistance.

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