Airtel Store Locator: Find Airtel Stores Easily

How to find an Airtel Store near you: Step-by-step instructions

Airtel store locator

Visiting an Airtel store can be incredibly useful for addressing various concerns related to your mobile services. Whether you are experiencing network issues, need to upgrade or replace your SIM card, or have billing-related queries, an Airtel store provides expert assistance. Additionally, if you need help with setting up a new phone or activating services like Airtel prepaid recharge, store staff can guide you through the process. Visiting a store ensures you receive a personalised service and can solve your issues quickly, without the hassle of dealing with online troubleshooting. Airtel stores also provide a range of value-added services, such as buying new mobile plans, upgrading to 4G or 5G services, and even purchasing new devices.

Airtel makes it simple to recharge your mobile or pay your postpaid bills online. While there are many online platforms for this, it is best to stick to trusted BBPS platforms. With Bajaj Pay on Bajaj Finserv, you can quickly recharge or pay your postpaid bills. Plus, every transaction is encrypted to keep your details safe.

Find your nearest Airtel store: Step-by-step

To find your nearest Airtel store, follow these simple steps:

1. Open your browser or the Airtel app.

2. Visit the ‘STORE LOCATOR’ section or tap on ‘FIND A STORE’.

3. Enter your location, either manually or using your device's GPS feature.

4. You will be presented with a list of Airtel stores nearby, complete with contact details and working hours.

This convenient tool helps you quickly locate a store to visit, ensuring a hassle-free experience when you need assistance.

Services offered at Airtel stores

Airtel stores offer a wide range of services to help you with your mobile needs. These include:

SIM card activation and replacement: Whether you have lost your SIM or need to upgrade to a 4G/5G SIM, Airtel stores handle all such requests.

Prepaid and postpaid plans: You can explore various data, voice, and combo plans tailored to your needs.

Device purchases and repairs: Get the latest mobile devices or get your current one repaired.

Technical support: Receive expert help for network issues, service activities, or troubleshooting.

Steps to make your prepaid recharge online on the Bajaj Finserv website

Making a prepaid recharge payment through the Bajaj Finserv website is simple. Here are the steps:

1. Visit the Bajaj Finserv website

2. Navigate to the ‘BILLS AND RECHARGES’ section and select the ‘MOBILE RECHARGE’ option

3. A pop-up will request for sign-in, enter your mobile number, and click on ‘GET OTP’ to log in

4. Select your service provider from the list of mobile service providers

5. Enter your ‘MOBILE NUMBER’ and click on ‘FETCH YOUR BILL’

6. Verify the bill amount and click on ‘PAY NOW’

7. Pay using the multiple payment methods available such as Bajaj Pay UPI, debit card, credit card, net banking, and Bajaj Pay Wallet.

Post the transaction, you will be receiving a confirmation to intimate about successful payment.

Fees and charges

A platform fee of up to Rs. 5 will be charged on each mobile recharge and bill payment (inclusive of applicable taxes). For more information on fees and charges, click here.    

Note: For failed transactions, the total amount including charges except taxes is reversed.

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Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Bajaj Finserv App for All Your Financial Needs and Goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
Explore and apply for co-branded credit cards online.
Invest in fixed deposits and mutual funds on the app.
Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
Apply for Insta EMI Card and get a pre-approved limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
Shop from over 100+ brand partners that offer a diverse range of products and services.
Use specialised tools like EMI calculators, SIP Calculators
Check your credit score, download loan statements and even get quick customer support—all on the app.

Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

Frequently asked questions

Yes, you can replace your SIM card at any Airtel store. Whether your SIM is damaged, lost, or you need to upgrade to a newer version (like 4G or 5G), Airtel stores provide SIM replacement services. You will need to present a valid ID for identity verification, and the store staff will assist in transferring your number and activating the new SIM.

While most Airtel stores offer a wide range of services, not all services may be available at every location. Major services such as SIM replacement, bill payments, recharges, and prepaid/postpaid plan activations are available at almost every store. However, services like device repairs or advanced technical support might only be available at selected flagship or larger Airtel stores. It is always a good idea to check with the store beforehand or use the Airtel app to ensure the service that you need is available at the location.

To replace your Airtel SIM, you will need to carry a government-issued ID (such as an Aadhar card, passport, or driver’s licence) for identity verification. The process is quick, and the store staff will assist with transferring your number to the new SIM.

Yes, you can port your number to Airtel at any Airtel Store. Visit the store with your original ID proof and generate a Unique Porting Code (UPC) by sending an SMS, "PORT <your mobile number>" to 1900. Fill out the Customer Application Form (CAF), submit documents, and get a new SIM. The porting process usually takes 3-7 days.

Aadhaar verification is not mandatory at Airtel Stores, but it is a convenient option for faster identity verification. You can also use other government-approved ID proofs like a passport, voter ID, or driving license. Aadhaar is mainly required for biometric verification during new SIM activation or mobile number portability.

To file a complaint at an Airtel Store, visit the nearest outlet and explain your issue to the representative. Provide necessary details like your mobile number, account information, or transaction ID. The executive will log your complaint and provide a reference number. You can track the complaint status via Airtel’s customer service helpline or app.

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