Know all about Aditya Birla Finance customer care details, EMI payment options (debit/credit cards, UPI, net banking, Bajaj Pay Wallet) and benefits of paying through Bajaj Finserv. All in one place!

Aditya Birla Finance loan payment customer care

  • Aditya Birla Group is a prominent Indian multinational conglomerate with a diverse portfolio encompassing sectors like financial services, telecommunications, textiles, and more. Established in 1857, it has grown to become one of the largest companies in India.

    Toll-free number: 1800 270 7000 (within India)

    International contact: +91 22 4356 7100

    Fax number: +91 22 4356 7266

    Email ID: grievance.housingfinance@adityabirlacapital.com.

    Learn how to make Aditya Birla Finance loan payment online on Bajaj Finserv

    To learn how to make your Aditya Birla Finance loan payment online through Bajaj Finserv, follow these simple steps:

    1. Visit the Bajaj Finserv website on
    1. Navigate to ‘PAYMENTS’ section and click on ‘PAY NOW” under ‘LOAN REPAYMENT’
    1. Click on ‘SELECT A BILLER’ and select your loan provider from the dropdown list
    1. Enter your loan account number and select the ‘PAYMENT TYPE’
    1. Click on ‘PROCEED’ to initiate payment
    1. Verify the details before proceeding to pay
    1. To complete your payment, choose from the multiple payment options available
    1. Once the payment is completed you will be provided with the confirmation of the transaction
    This process ensures a secure and efficient way to manage your loan repayments online.

    Benefits of Aditya Birla Finance loan payment online on Bajaj Finserv

    Here are the benefits of the Aditya Birla Finance loan payment customer care:

    Convenient access: Manage your Aditya Birla Finance loan payments from anywhere, at any time, using Bajaj Finserv’s online platform. This eliminates the need for physical visits and allows for flexible payment schedules.

    Varied payment methods: Choose from multiple payment options including debit/credit cards, UPI, net banking, and Bajaj Pay Wallet. This variety ensures that you can select the payment method that best fits your preferences.

    24/7 availability: Make payments and access support around the clock, accommodating your schedule and providing help whenever needed.

    Secure transactions: Benefit from enhanced security with Bajaj Finserv’s advanced encryption and fraud protection measures, ensuring that your financial information is safe during transactions.

    Instant Confirmation: Receive immediate confirmation of your payment, providing peace of mind and a clear record of your transactions.

    Fees and charges  

    Depending on the transaction amount and payment mode, a convenience fee of up to 2% (inclusive of applicable taxes) will be charged. For more information on fees and charges, click here.     

    Note: For failed transactions, the total amount, including charges except taxes, is reversed.   

    Steps to file a complaint with Aditya Birla Finance loan repayment

    Here are the steps to file a complaint with Aditya Birla Finance regarding your loan payment:

    Compose an email: Use your registered email address to write a detailed description of your issue.

    Attach relevant documents: If applicable, include any documents that support your complaint.

    Send the email: Address it to grievance.housingfinance@adityabirlacapital.com.

    Receive confirmation: After submitting, you will receive a ticket ID (reference number) via email.

    Follow up: If needed, you can follow up using the ticket ID by calling their customer care at 1800-270-7000.



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Frequently asked questions

What is the toll-free customer care number of Aditya Birla Finance loan repayment?
The toll-free customer care number for Aditya Birla Loan repayment is 1800 270 7000. This number is available for customers within India, providing assistance with loan inquiries, payment issues, and general customer service. For international queries, you can contact +91 22 4356 7100.

How many days does Aditya Birla Finance loan repayment take to resolve a complaint at branch level?
Complaints filed at the branch level with Aditya Birla Loan repayment typically take about 7 to 10 business days to resolve. The exact timeframe may vary depending on the complexity of the issue. Customers are encouraged to follow up if they do not receive timely updates.

Can I submit a complaint online to Aditya Birla Finance loan repayment?
Yes, you can submit a complaint online to Aditya Birla Loan repayment. Customers can send an email detailing their issues to grievance.housingfinance@adityabirlacapital.com. Additionally, complaints can be lodged through the official website or customer service portal, ensuring a convenient and efficient resolution process.