Know all about Adani Capital customer care details, EMI payment options (debit/credit cards, UPI, net banking, Bajaj Pay Wallet) and benefits of paying through Bajaj Finserv. All in one place!

Adani Capital loan payment customer care

  • Adani Capital Private Limited is a prominent non-banking financial company (NBFC) in India. It is part of the Adani Group. The company was established to provide various financial services. It specialises in loans for farm equipment, commercial vehicles, and small business enterprises. Adani Capital aims to foster customer confidence through transparency and fair practices. With a commitment to customer service, Adani Capital ensures that clients receive the necessary information to make informed financial decisions.

    Here are the key customer care numbers for Aavas Here are the Adani Capital loan customer care numbers:

    • Toll-free number: 1800 210 0444
    • Corporate office number: 022-6241 1200
    WhatsApp support number: 72089 76801

    Email: customercare.acpl@adani.com

    Customers can use these numbers to get in touch with Adani Capital for various loan-related queries, grievances, and support. The company aims to provide easy access to information and means to get issues resolved efficiently.

    Learn how to make Adani Capital loan payment online on Bajaj Finserv

    To learn how to make your Adani Capital loan payment online through Bajaj Finserv, follow these simple steps:

    1. Visit the Bajaj Finserv website on https://www.bajajfinserv.in/
    1. Navigate to ‘PAYMENTS’ section and click on ‘PAY NOW” under ‘LOAN REPAYMENT’
    1. Click on ‘SELECT A BILLER’ and select your loan provider from the dropdown list
    1. Enter your loan account number and select the ‘PAYMENT TYPE’
    1. Click on ‘PROCEED’ to initiate payment
    1. Verify the details before proceeding to pay
    1. To complete your payment, choose from the multiple payment options available
    1. Once the payment is completed you will be provided with the confirmation of the transaction
    This process ensures a secure and efficient way to manage your loan repayments online.

    Benefits of Adani Capital loan payment online on Bajaj Finserv

    Here are the benefits of the Adani Capital loan payment customer care:

    Convenient access: Manage your Adani Capital loan payments from anywhere, at any time, using Bajaj Finserv’s online platform. This eliminates the need for physical visits and allows for flexible payment schedules.

    Varied payment methods: Choose from multiple payment options including debit/credit cards, UPI, net banking, and Bajaj Pay Wallet. This variety ensures that you can select the payment method that best fits your preferences.

    24/7 availability: Make payments and access support around the clock, accommodating your schedule and providing help whenever needed.

    Secure transactions: Benefit from enhanced security with Bajaj Finserv’s advanced encryption and fraud protection measures, ensuring that your financial information is safe during transactions.

    Instant Confirmation: Receive immediate confirmation of your payment, providing peace of mind and a clear record of your transactions.

    Fees and charges  

    Depending on the transaction amount and payment mode, a convenience fee of up to 2% (inclusive of applicable taxes) will be charged. For more information on fees and charges, click here.     

    Note: For failed transactions, the total amount, including charges except taxes, is reversed.   

    Steps to file a complaint with Adani Capital loan payment

    Here are the steps to file a complaint with Adani Capital regarding your loan payment:

    Contact customer care: Call the toll-free number for immediate assistance.

    Email your complaint: Send an email detailing your issue to customercare.acpl@adani.com.

    Visit a branch: Go to your nearest Adani Capital branch and speak to the Branch Manager.

    Escalate if necessary: If unresolved within 15 working days, escalate to the Grievance Redressal Officer at escalations.acpl@adani.com.

    Written complaint: Alternatively, write a letter to your branch or the Grievance Redressal Officer with your complaint details.

    Follow up: Keep track of your complaint status and ensure timely follow-up for resolution.



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Frequently asked questions

What is the toll-free customer care number of Adani Capital loan payment?
The toll-free customer care number for Adani Capital loan payment inquiries is 1800 210 0444. This number allows customers to reach the support team for assistance with loan-related queries, payment issues, or any other concerns they may have regarding their loans.

How many days does Adani Capital loan payment take to resolve a complaint at branch level?
At the branch level, Adani Capital aims to resolve complaints within 15 working days. If a complaint is not addressed within this timeframe, customers can escalate their issues to the Grievance Redressal Officer for further assistance and resolution.

Can I submit a complaint online to Adani Capital?
Yes, you can submit a complaint online to Adani Capital loan services. Customers can send an email detailing their issues to customercare.acpl@adani.com or use the official website's contact form for support. This provides a convenient way to address concerns without visiting a branch.