Forgot your ATM PIN? Here is what to do
You can either go to the bank branch or call customer care service if you wish to reset the ATM PIN without OTP. If you try to reset the PIN through SMS, internet banking, or even at an ATM, an OTP will be sent to the registered mobile number.
How to reset ATM PIN using ATM itself
If you are at the ATM and realise “I forgot my ATM card PIN number” after inserting your card in the machine, do not worry. You can follow these steps:
- Choose the “Forgot PIN” or “Regenerate ATM PIN’ option on the ATM screen.
- You will be redirected to enter your registered mobile number, which triggers an OTP to that number.
- Enter the OTP using the ATM keypad, and you will be redirected to choose another PIN.
The reset through this mechanism happens immediately, and you can withdraw cash once it resets.
Forgot you PIN - Ways to reset your ATM PIN
There are several ways to reset your ATM PIN:
- Online banking: Log in to your bank's online banking portal and navigate to the section for card management or PIN services. Follow the instructions to reset your PIN.
- Mobile banking app: If your bank offers a mobile banking app, you can often reset your PIN directly through the app by accessing the card management or PIN services section.
- ATM: Many banks allow you to reset your PIN at their ATMs. Insert your card, select the option for PIN services, and follow the prompts to reset your PIN.
- Customer service: Contact your bank's customer service hotline and request assistance with resetting your ATM PIN. They may guide you through the process or initiate it for you.
- Visiting a bank branch: You can also reset your ATM PIN by visiting your bank's nearest branch and requesting assistance from a bank representative. Bring valid identification for verification purposes.
Choose the method that is most convenient for you, depending on your bank's available services and your preference for in-person or remote assistance.
Things to remember when resetting ATM PIN
- Choose a strong PIN: When resetting your PIN, choose a combination that is unique and not easily guessable. Avoid using obvious combinations like your birthdate or sequential numbers.
- Memorise your PIN: Once you have set your new PIN, memorise it. Do not write it down or share it with anyone.
- Keep it private: Never share your PIN with anyone. Banks will never ask for your PIN, so if someone requests it, it is likely a scam.
- Change it regularly: Consider changing your PIN for added security.
Why should you reset your ATM card PIN
Resetting your ATM card PIN is vital to safeguard your financial security. It helps mitigate the risk of unauthorised access and fraudulent transactions. Regularly updating your PIN enhances protection against potential breaches or compromised data. Changing your PIN periodically adds an extra layer of security, reducing the likelihood of unauthorised individuals gaining access to your funds. By proactively resetting your ATM card PIN, you demonstrate responsible financial behaviour and prioritise the security of your banking transactions. This simple measure helps maintain the integrity of your accounts and protects against potential financial losses due to unauthorised activities.