Know more about Hathway broadband, their plans and services offered, connectivity, speed etc.
Know more about Hathway Broadband
Hathway broadband stands out as a leading internet service provider (ISP) in India, offering innovative fiber-to-the-home (FTTH) connections that span more than 40 cities nationwide.
The ISP has earned a reputation for its unwavering commitment to reliable speeds, cost-effective plans, and extensive coverage.
The Bajaj Pay platform on Bajaj Finserv enables users to make their Hathway broadband bill payment instantly and securely on the platform. Accepted payment modes include credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI.
Hathway broadband plans for 2025
Presented below is a detailed overview of some of Hathway broadband's prominent broadband plans:
Plan name [Fiber] |
Download speed |
Upload speed |
Data allowance |
Monthly price (Rs.) |
Value |
50 Mbps |
50 Mbps |
Unlimited |
499 |
Basic |
100 Mbps |
100 Mbps |
Unlimited |
699 |
Pro |
200 Mbps |
200 Mbps |
Unlimited |
899 |
Ultra |
300 Mbps |
300 Mbps |
Unlimited |
999 |
Benefits of choosing Hathway broadband connection
- Fiber-optic technology: Hathway employs FTTH technology, ensuring faster, more reliable, and consistent speeds than conventional cable or DSL connections.
- Diverse plans: The ISP offers a comprehensive range of plans featuring different speeds, data allowances, and prices, accommodating diverse needs and financial considerations.
- Unlimited data: Most plans have unlimited data usage, alleviating concerns about surpassing limits and incurring additional charges.
- Free router: Many plans include a complimentary Wi-Fi router, eliminating the need to purchase one separately.
- 24/7 customer support: Hathway provides round-the-clock customer support to address any issues users may encounter.
Hathway broadband plan offers
Hathway frequently introduces promotional offers and discounts on their broadband plans, including:
- Free installation: Avail savings on installation charges upon subscribing to a new plan.
- Cashback: Receive cashback on your monthly broadband bill by opting for advance payments for a specified number of months.
- Free OTT subscriptions: Enjoy complimentary subscriptions to popular streaming services like Netflix or Amazon Prime Video for a limited period.
- Double data: Benefit from double the data allowance on your selected plan for a limited time.
How to contact Hathway broadband customer care
Customers can reach out to Hathway broadband customer care through various channels:
- Phone: Dial their toll-free number 1800 419 3114.
- Email: Send an email to helpdesk@hathway.net.
- Online chat: Engage in a live chat with a customer care representative on their website.
- Twitter: Directly message @HathawayCS on Twitter.
How to locate Hathway broadband customer service branch
Locate the nearest Hathway broadband customer service branch on the ‘CONTACT US’ page using the branch locator tool on their website.
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Frequently asked questions
Not necessarily. While some broadband providers bundle services with a landline, many offer standalone broadband packages without requiring a landline, providing flexibility based on the user's preferences and needs.
Broadband connections can be both wired, like DSL and cable, using physical cables, and wireless, such as satellite or mobile broadband, relying on radio signals. The choice depends on the user's needs and infrastructure availability.
To choose the best Hathway internet plan, consider the following factors:
1. Usage requirements: Determine your primary internet activities such as streaming, gaming, or working from home. Hathway offers plans tailored for different needs, including high-speed plans for gamers and OTT binge-watchers.
2. Speed and data: Assess the speed and data limits you require. Hathway provides various plans with speeds ranging from 50 Mbps to 300 Mbps and unlimited data options.
3. Budget: Compare the cost of different plans and choose one that fits your budget. Hathway offers competitive pricing with plans starting as low as Rs. 399 per month.
4. Additional benefits: Look for any additional benefits such as free dual-band Wi-Fi routers, zero installation costs, and 24/7 customer support.
Hathway's Wi-Fi plans typically include:
- High-speed internet: Plans with speeds ranging from 50 Mbps to 300 Mbps.
- Unlimited data: Most plans offer unlimited data usage.
- Dual-band Wi-Fi router: Free to use with select plans, providing better coverage and seamless connectivity.
- 24/7 customer support: Dedicated support to assist with any issues.
- Zero installation cost: On select plans, there are no installation charges.
To get a new Hathway internet connection or Wi-Fi setup, follow these steps:
- Check availability: Visit the Hathway website and enter your location details to check service availability.
- Select a plan: Choose a plan that suits your needs and budget.
- Submit documents: Provide necessary documents such as ID proof and address proof.
- Make payment: Pay the required fees online or at the nearest Hathway office.
- Installation: Hathway will schedule an installation appointment. A technician will visit your location to set up the connection.
Hathway’s fiber plans use fiber optic technology, which offers several advantages over traditional broadband:
- Higher speeds: Fiber plans provide much faster internet speeds compared to traditional copper-based broadband.
- Better reliability: Fiber optic cables are less susceptible to interference and signal loss, ensuring a more stable connection.
- Unlimited data: Most fiber plans come with unlimited data, making them ideal for heavy internet users.
- Enhanced performance: Fiber plans support high-bandwidth activities such as HD streaming, online gaming, and video conferencing without lag.
