We have been high adopters of emerging technologies by leveraging Gen AI, optimising cloud technology, deploying next-generation cyber security, payment technologies, and augmented reality.
This is helping us accelerate digital transformation across our companies, improve consumer interface and processes for loans, deposits, claims, and investments.
It is also enabling us to reach people who would otherwise have no access to financial services.
For instance, Gen AI initiatives are deployed by Bajaj Finance across operations, service, and contact centres to enhance efficiencies and create personalised and better user experiences. The company is also leveraging the India Digital Stack extensively including Account Aggregator and ONDC.
Bajaj Allianz General Insurance Company took a pioneering step to simplify insurance complexities with the launch of its innovative ‘Insurance Samjho’ Gen Al-powered bot.
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Net Bajaj Finserv app installs
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Personal loans disbursed on Bajaj Finserv app
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Bajaj Finance UPI handles
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Digital payments accepted by Bajaj Allianz General Insurance for premium
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Transactions completed with Bajaj Allianz Life Insurance App with 41% increase in unique users over previous year
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Claims intimated via BAGIC's AI-powered AgriBOT (Kisaan Suvidha), for farmers
