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Frequently asked questions

What is Credit Pulse Report?

The Credit Pulse Report is a comprehensive report that allows you to track your EXPERIAN Score and offers an in-depth analysis of your credit history.

What are the key benefits of Credit Pulse Report?

A Credit Pulse Report offers numerous benefits including:

  • Understanding your EXPERIAN Score and improving it for better loan terms.

  • Monitoring your credit history for timely error identification.

  • Analysing your repayment patterns and making informed payment decisions.

  • Getting a comprehensive overview of your accounts to optimise spending and saving.

How does the Credit Pulse Report differ from the Credit Pass Report?

The Credit Pulse Report provides a comprehensive analysis of your credit history and EXPERIAN Score, helping you track your credit health over time. The Credit Pass Report was a subscription plan that offered monthly updates and gave users access to their credit score and a personalized credit dashboard. With the discontinuation of Credit Pass, the Credit Pulse Report now provides a focused option with detailed snapshots of your credit history.

I already have Credit Pass. Will my Credit Pass subscription remain active?

Yes, your Credit Pass subscription will remain active until it expires. However, the product is being discontinued and no new subscriptions or renewals will be available. Once your subscription ends, you can subscribe to the Credit Pulse Report as an alternative.

What will happen after my Credit Pass subscription expires?

Once your Credit Pass subscription expires, you will no longer have access to its features. However, you can subscribe to the Credit Pulse Report, which provides a thorough assessment of your credit history and credit score.

How is my Credit Pulse Report generated?

Your Credit Pulse Report is generated based on your credit data from Experian. It compiles information from various financial institutions about your accounts, repayment history, credit inquiries, and more, providing an in-depth analysis of your credit health.

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